Policies and Legal


Copyright ~ Terms of Service ~ Privacy Policy

Copyright and Use of Images

Copyright Statement

This copyright statement applies to all photography & images found on this website, and any other sites found on the pocketwolfstudio.com, pocketwolfstudio.ca and pocket-wolf-studio.myshopify.com domains. Please read carefully before downloading, linking to, or printing copies for use.

 © Copyright 2020 Pocket Wolf Studio.  All rights reserved.

Proprietary Rights

The images contained on this, and any other site under the pocketwolfstudio.com, pocketwolfstudio.ca and pocket-wolf-studio.myshopify.com domains, are the property of Pocket Wolf Studio and are protected by Canadian, United States and International copyright laws. All copyright, trademark, and other intellectual property rights in this site, are the property of Pocket Wolf Studio

No permission, either express or implied, is granted for the electronic transmission, storage, retrieval, or printing of the images contained on pocketwolfstudio.com, pocketwolfstudio.ca and pocket-wolf-studio.myshopify.com, other than that which is related to the normal "caching" practices of web browsers and activities such as downloading solely for your personal enjoyment. No parties/individuals visiting or viewing images from pocketwolfstudio.com, pocketwolfstudio.ca and pocket-wolf-studio.myshopify.com, may otherwise copy, modify, publish, transmit, or distribute the contents of the photographs found herein. Express written permission must be granted, on behalf of Pocket Wolf Studio (copyright holder, Pocket Wolf Studio), in order to use these images for any purpose that is not outlined above.

Your use of pocketwolfstudio.com, pocketwolfstudio.ca and pocket-wolf-studio.myshopify.com or viewing of this statement indicates your acceptance of these conditions.

Personal Use Criteria

The following are a list of conditions where Pocket Wolf Studio, gives individuals permission to link to (or copy) JPEG images and other material at no charge:

You may print a copy of any images for personal reference without further permission.

Students are welcome to download images and incorporate them into school reports, presentations, etc. for free so long as proper credit/citation is given, without my further permission.

Anyone can download images from Desktops / Wallpapers for the express use of displaying them on screen on any personal computer that is not being used for commercial or public viewing purposes.

III. Free Web Usage Criteria

 The following conditions define my authorization for use of my image on the Web, free of charge, so long as proper attribution of copyright is given to Pocket Wolf Studio and include the e-mail address sales@pocketwolfstudio.com in said attribution:

You may make LINKS to the images on pages you maintain for yourself for personal, non-commercial use.

If you are preparing FREE online site, you may make use of these images, BUT ONLY IF YOU ATTRIBUTE THEM AS DESCRIBED ABOVE.

Commercial Use

Those persons who wish to use the photography found on this site in a commercial fashion must receive written consent from Pocket Wolf Studio, prior to its commercial use. To obtain consent, interested parties should send an e-mail to sales@pocketwolfstudio.com. In that e-mail the following should be addressed:

  1. Image(s) you would like to use
  2. Where they will be displayed
  3. How they will be displayed
  4. Intent of its display
  5. Duration of their public viewing
  6. Any other information you feel would be useful

Any commercial use of Pocket Wolf Studio images without prior consent is a violation of Canadian, United States and International copyright law.

Copyright Protection Tactics

In attempts to maintain the integrity of the copyrighted photographs found on this site, several copyright protection methods have been utilized. Some of these tactics include, but are not limited to:

Placement of watermarks

Resizing of images

Conversion of images to low resolution for web use

 If you would like to use a specific photograph with some of the copyright protection tactics removed, please e-mail sales@pocketwolfstudio.com and describe what the intended use of the imagery with the copyright protections tactics reduced.

Copyright Infringement is Serious

The act of infringing on a copyright is a very serious business and is punishable by fines and/or imprisonment.  Pocket Wolf Studio has worked very hard to produce these products and kindly ask that you will refrain from copying anything from the site onto your own hard drive, diskette(s), printer, etc. You are welcome to copy the hyperlinks to other sites found on pocketwolfstudio.com, pocketwolfstudio.ca and pocket-wolf-studio.myshopify.com domains, however, we ask that you do not copy any of the graphics, photographs, or articles from this site for your own use (other than the terms stated above). Doing so is an infringement of Canadian, United States and International copyright and intellectual property laws.

Terms of Service

RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery

 Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at sales@pocketwolfstudio.com.

 Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at sales@pocketwolfstudio.com and send your item to: 105 - 15 Bridgeland Dr South, Winnipeg, MB, R3Y 0E7, Canada.

 Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

 If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: 105 - 15 Bridgeland Dr South, Winnipeg, MB, R3Y 0E7, Canada.

 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Pocket Wolf Studio Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from pocketwolfstudio.com / pocket-wolf-studio.myshopify.com (the “Site”).

 PERSONAL INFORMATION WE COLLECT

 When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 We may collect Device Information using the following technologies:

       - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

 Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[Visa, MasterCard, Paypal]]), email address, and phone number.  We refer to this information as “Order Information.”

 When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

 Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 You can opt out of targeted advertising by:

  INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED.

  COMMON LINKS INCLUDE:

    FACEBOOK - https://www.facebook.com/settings/?tab=ads

    GOOGLE - https://www.google.com/settings/ads/anonymous

    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

 Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

 DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales@pocketwolfstudio.com or by mail using the details provided below:

   105 - 15 Bridgeland Dr South, Winnipeg, MB, R3Y 0E7, Canada